PRO’s management team consists of seasoned professionals from a broad range of healthcare disciplines including healthcare administration, billing, insurance, HMO and clinical services. Their knowledge, dedication, and experience, gained from throughout the healthcare industry, provide the critical leadership qualities that drive performance and service for our customers.
Vice President of Client Services
Alan is the Vice President of Client Services. He has over 18 years of healthcare expertise with a strong background in billing processing & reimbursement, insurance, and hospital administrative settings. His insight is invaluable in assisting practices with improving the quality of care, enriching practice performance, aligning investment strategies, and achieving business goals.
Alan has been part of the Periop family since 2002. Through Alan’s vision, he successfully leads a strong team of in-house experts dedicated to the mission of helping our clients’ practices thrive.
Revenue Cycle Client Manager
Christina McKendry is the Revenue Cycle Client Manager for PRO. Tina came to PRO with a rich background of experiences. With over 25 years specializing in revenue cycle management, Tina is a seasoned veteran in the specialty of radiation oncology. She began her career at Hahnemann University Hospital in Philadelphia, PA. During her two-decade tenure there, she worked her way through all aspects of the revenue cycle management functions earning progressive departmental leadership titles. Incidentally, since this department served a headquarters for radiation oncology treatments, Tina also had the privilege of working with numerous acclaimed radiation oncologists that practiced as either residents, fellows, attending physicians or visiting professors. Tina is passionate about the revenue integrity of her clients. Her longtime experience with RCM within physician, hospital and university settings proves to be advantageous to her clients. With her amicable interpersonal skills, organizational acumen, and agile problem-solving abilities, Tina effectively engages directly and maintains strong working relationships with physicians, healthcare executives, supervisors and peers alike to address revenue cycle related challenges; provides feedback on opportunities to improve documentation, data quality with confident compliance to optimize reimbursement while surpassing established benchmarks. To support industry education specific to radiation oncology, Tina attends the ASTRO and SROA annual conferences along with consistent networking with colleagues and peers throughout the year. Tina has volunteered her organizational, registration and management skills in assisting with the national annual meetings for SROA. As a photography enthusiast, Tina provided an invaluable archival history for the annual meetings from 1984-1995. Additionally, Tina’s educational degree in Business Administration along with her experience as an Instructor of Medical Billing and Coding provides even more depth to her already dynamic background.